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TERMS & CONDITIONS

These Rules come into effect on 1 May 2017. Any amendments or changes in due course will be published and re-dated.

TABLE OF CONTENTS
- Main terms and definitions
1. General provisions
2. Accepting bets
3. Main types of bets
4. Settlement & markets
5. The concept of a held event
6. Financial limitations
7. Payment of winnings
8. Bet refunds
9. Rules by sports
- APPENDIX 1 : Result sources
- APPENDIX 2 : Bet examples


Main terms and definitions

  • Betting Company - the bookmaker Castlebet.
  • Player (Client) - a person who makes a wager with the Betting company.
  • Wager - agreement between the Client and the Betting company where the loser must fulfil his obligations. This agreement is made by taking bets from clients according to the rules set by the Betting company in line.
  • Line - list of events and odds made for betting and offered by the Betting company for wagering.
  • Stake - the amount used to secure the fulfilment of player’s obligations, which players pay to the Betting company for their bet.
  • Outcome - the result on which the wager has been placed.
  • Odds to win - the quotation of the Betting company for outcomes of different events.

1. GENERAL PROVISIONS

1.1. The Betting Company accepts bets on sports and other events (referred to events as from now on). The Betting Company has a right to void any bets placed by players who have broken these Terms and Conditions.

1.2. OPENING AN ACCOUNT:

1.2.1 Registration, opening of deposit account and wagering is allowed only for persons that have minimum age of 18. The clients are responsible for checking that Internet wagering is allowed in the countries where they live. The clients are responsible for giving information about winnings and losses to their local authorities if necessary. In opening Account the Player warrants that;

1.2.1.1. The Player understands and accepts the risk that, by using the Services, the Player may, as well as winning money, lose money.

1.2.1.2. The Player is over 18 years of age and above the age at which gambling or gaming activities are legal under the law or jurisdiction that applies to the Player.

1.2.1.3. The Player is legally able to enter into contracts.

1.2.2 The Betting Company trusts completely in the information given by the Client during registration. The Betting company accepts no responsibility if the Client provides the Betting company with wrong information.

1.2.3 The following may not be the players:
• state and municipal institutions and enterprises and non-commercial organizations.
• persons who are participants in the event on which bets are being placed (athletes, trainers, judges, and others).
• persons under the influence of alcohol or drugs and also those incompetent.

1.2.4 The Player’s Account must be registered in Player’s own, correct, name and personal details and it shall only be issued once for the Player and not duplicated through any other person, family, household, address (postal or IP), email address, or any environment where computers are shared (e.g. schools, workplaces, public libraries etc), computer (or other access device), and/or account in respect of the Services. Any other accounts which the Player opens with the Company, or which are beneficially owned by the Player in relation to the Services shall be "Duplicate Accounts". The Company has right to close any Duplicate Account (but shall not be obliged to do so). If the Company close a Duplicate Account:

1.2.4.1 all bonuses, free bets and winnings accrued from such bonuses and free bets obtained using that Duplicate Account will be void and forfeited.

1.2.4.2 The Company may, at its entire discretion, void all winnings and refund all deposits (less amounts in respect of void winnings) made in respect of that Duplicate Account and, to the extent not recovered by the Company from the relevant Duplicate Account, any amounts to be refunded to the Company by the Player in respect of a Duplicate Account may be recovered by the Company directly from any other of the Player’s Accounts (including any other Duplicate Account); or

1.2.4.3 The Company may, at its entire discretion, allow usage of the Duplicate Account to be deemed valid in which case all losses and stakes placed by or for the Player through the Duplicate Account shall be retained by the Betting Company.

1.2.5 By opening an account with the Betting Company, you accept the rules pertaining at the time, and any subsequent updated versions when you place bets.

1.3. VERIFICATION OF IDENTITY AND MONEY LAUNDERING REQUIREMENTS. The Player warrants that i) the name and address supply when opening his/her Account are correct; and ii) The Player is the rightful owner of the money which the Player at any time deposit in his/her Account.

1.3.1 By agreeing to the Terms and Conditions the Player authorize the Betting Company to undertake any such verification checks from time to time as the Betting Company may require or may be required by third parties (including, but not limited to, regulatory bodies) to confirm these facts (the "Checks"). The Player agrees that from time to time, upon the Betting Company request, the Player may be required to provide additional details in respect of any of such information that the Player has provided us, including in relation to any deposits which the Player have made into his/her Account.

1.3.2 Whilst the Betting Company is undertaking any Checks from time to time, the Betting Company may restrict the Player from withdrawing funds from his/her Account and/or prevent access to all or certain parts of the Website. Please note that the Betting Company may from time to time re-perform the Checks for regulatory, security or other business reasons. If any such restrictions cause the Player a problem, please contact Customer Services.

1.3.3 In certain circumstances the Betting Company may have to contact the Player and ask the Player to provide further information to the Betting Company directly, in order, to complete the Checks. For this purpose, the Betting Company will be entitled, at its sole discretion, to require that the Player provides the Betting Company with photo ID, proof of address, utility bills, bank details, bank statements and bank references. Until such information has been supplied to the Betting Company satisfaction the Betting Company may prevent any activity to be undertaken by the Player in relation to the Account or the Betting Company may, where the Betting Company reasonably believe that deliberately incorrect information has been provided by the Player, keep any amount deposited on the Account following the closure of the Account by the Betting Company.

1.3.4 It may be an offence for persons under the Age 18 to make use of the Website. If the Betting Company is unable to confirm that the Player is under Age 18 then the Betting Company may suspend his/her Account. If the Player is subsequently proven to have been under the Age 18 at the time the Player made any gambling or gaming transactions with the Company, then: i) The Player Account will be closed; ii) all transactions made whilst the Player were underage will be made void, and all related funds deposited by the Player will be returned by the payment method used for the deposit of such funds, wherever practicable; iii) any deposits made whilst the Player were under the Age 18 will be returned to the Player; and iv) any winnings which the Player has accrued during such time when the Player were under the Relevant Age will be forfeited (and may be deducted from the amount of any deposit returned under clause 1.7 and the Player will return to the Betting Company on demand any such funds which have been withdrawn from the Player Account.

1.4. USERNAME, PASSWORD AND CUSTOMER INFORMATION: The Player is responsible to keep his personal information (e-mail, postal address, telephone numbers etc.) up to date; any changes should be reported to the Betting Company in a good time.

1.4.1 After opening an Account, the Player must use take all reasonable steps to avoid disclosing (whether deliberately or accidentally) his/her username, password and/or account number to anyone else, including ensuring that up-to-date security software is downloaded onto his/her computer or device.

1.4.2 All transactions made where the Player’s username and password and/or account number have been entered correctly will be regarded as valid, whether or not authorized by the Player, and the Betting Company shall not be liable for any claims in the event that the Player disclose his/her username, password or account number to anyone else (whether deliberately or accidentally).

1.5. CHANGES TO TERMS AND CONDITIONS: The Company may need to change the Terms and Conditions from time to time for various reasons, including (without limitation) for commercial reasons, to comply with law or regulations, to comply with instructions, guidance or recommendations from a regulatory body, or for customer service reasons. The Betting company has the right, without preliminary personal written notification, to make any changes to Terms and Conditions. However, the terms of earlier placed bets remain unchanged and bets being accepted with the arrival of this date are subject to the changed rules. Where the Betting Company make changes to the Terms and Conditions which the Betting company wish to notify the Player of, the Betting Company will do so by such method of notification as the Betting Company may, on its discretion, deem to be appropriate, which may comprise:

1.5.1 email (to the email address the Player has previously supplied us with, if any);

1.5.2 notice on the Website; If any change is unacceptable to the Player, The Player may either cease using the Services and/or close his/her Account.

1.6. THE PLAYER’S ACCOUNT:

1.6.1 The Player’s Account is not a bank account and is therefore not insured, guaranteed, sponsored or otherwise protected by any deposit or banking insurance system or by any other similar insurance system. Any monies deposited with the Betting Company in the Player’s Account shall not attract any interest.

1.6.2 The Betting Company may at any time set off any positive balance on the Player Account against any amount owed by the Player (including under a Duplicate Account) to the Betting Company, including (without limitation) where the Betting Company re-settle any bets or wagers pursuant to this Terms and Conditions.

1.7. The Betting Company reserves the right to cancel any bet placed on an obvious "incorrect" "line" before or after the start of an event. The Betting company reserves the right to deny or cancel any bet or to place any sort of limitation on it.

1.8. The Betting Company does not accept any responsibility on damage or losses caused by use of the site or by the contents of the site. A connection failure and other technical mistakes in communication are no reasons to change or cancel a bet if the wager has been registered in the server. The same applies to the use or misuse of the site contents by any person, inability to be connected to the site, inability to use the site, delays in site functioning or data transmitting, failures in communication lines or to any mistakes, typing errors or misses in the maintenance of the site.

1.9. It is recommended the Player may only participate in any gambling events if it is legal for the Player to do so according to the laws that apply in the jurisdiction from where the player is connecting. The Player must understand and accept that the Betting Company is unable to provide the Player any legal advice or assurances.

1.10. These rules come into force on the date stated in the 1st paragraph of these rules and apply to all bets made from that date thereon, even if, the player was unaware that a new version had taken effect. All previous rules are considered invalid.

1.11. In the event of there is being a discrepancy between the English language version of these terms and conditions and any other language version of any translation in Betting Company’s websites, the English language version will prevail.

1.12. All bets are accepted only in accordance with these rules and are confirmation that the participant in the wager knows these rules and agrees with them completely. If the Player suspected in fraud or manipulation, as well as in case of any breach of this Terms and Conditions the Betting Company reserves the right to block the Player’s account and withheld any balance.


2. ACCEPTING BETS

2.1. Bets are accepted based on the daily "odds line" - a list of upcoming matches with odds and handicaps offered by the Betting company on outcomes of events.

2.2. The odds and handicaps set reflect the relative strengths of the competing teams or players and determine the value of the expected winnings of the person placing the bet.

2.3. The Betting company has the right to change the odds and handicaps at any time. The terms of the bets placed earlier remain the same. The Betting company has the right to remove any event from the offered "line".

2.4. The player places a bet according to the "line" operating at the time of the bet.

2.5. The team indicated first is usually considered as the home team, playing at their designated home stadium which could be altered if the team are required to play their home matches away from their favoured home stadium. It is the client’s responsibility to check if the team written first are using their home venue. Bets will always stand when matches are played at neutral venues, regardless of which team is listed as the home team. The team written first will usually be the designated home team in accordance with the tournament governing body.

2.6. The player chooses the number of the event and outcomes of the competition from the predictions offered by the Betting company.

2.7. The Player must state the amount of each bet and receive a bet confirmation when the bet is placed.

2.8. After placing a bet with the Betting Company, it cannot be cancelled or changed. It is the responsibility of the client to ensure the bet is correct before placement.

2.9. Several identical bets may be considered as one in cases where the client is deliberately mirroring to avoid risk detection. If either the odds are obviously incorrect or match fixing is suspected the bets can be cancelled by the Betting Company. Also, the deliberate placement of bets of the same selection within multiples using strong favourites will be considered deliberate masking of the Betting Company’s risk and may be cancelled.

2.10. Information displayed during "live" events (including the update of this information) is informative only. A wrong result is no reason to refund the wager. The Betting company accepts no responsibility for incorrect results during “live” event. The time/clock displayed during live betting is only informative and any errors in the time displayed is not the responsibility of the betting company.

2.11. The Betting Company accepts no responsibility for incorrect spelling of surnames, team names and names of places for the event.

2.12. Calculation of the bets is done by the Betting Company. The event results, announced by the Betting company, are the basis for calculating the wagers and determining the winnings. The results of sporting events announced in the periodical press may not be grounds for submitting players' claims against the Betting company.

2.13. The Betting company is using official sources of the events results according to Appendix A of this document, however is not obliged to follow the official result if there is suspicion of palpable or typing error, proved by the real action of the event.

2.14. In a number of types of sports, changes in the parameters of the "line" are possible by decreasing the winning coefficient ("buy points"). All numerical ratios are indicated in the line.

2.15. If a player placed a bet on an event, the result of which was known to him in advance, in this case the decision is made after a special investigation by our Trading Management, until our investigation is completed payments will not be authorised. Depending on the outcome of the investigation bets can be cancelled and stake returned.

2.16. In cases of system error, where odds on the fixture have a clear error/mistake i.e. clearly higher more than the market price. If the Betting Company notices prior to the fixture time, a correction will be made on the odds to agree with the correct market price. If the bets are placed and these coupons win, the Betting Company will calculate and pay according to the new and adjusted market price, not the previous or original odds. In all other instances the bet or selection will be made void.

2.17. In disputed situations and where there may be no precedent, the final decision is made by the Betting Company, taking into account practice of the bookmaking business and players' interests.

2.18. The amounts of the minimum and maximum bets are indicated in the section “Financial limitations”.

2.19. The Betting Company has the right to limit the maximum bet for individual events, and also, to limit or raise the maximum bet for specific persons without explanation.

2.20. Each client is only allowed to have one betting account in one currency. Exceptions are granted by the administrator of the Betting Company depending on the individual client.

2.21. The Client cannot give permission to anybody else to use his/her betting account. A lost password cannot be used as grounds for cancelling a placed bet or a withdrawal request. It is the responsibility of the client to contact the Betting Company to inform it of any irregular activity upon their account as soon as possible.

2.22. The Betting Company reserves the right to refuse and cancel bets caused by mistakes by employees or by the computer software (mistakes in odds and others) and other reasons causing incorrect bets. The Betting Company reserves the right to refuse and cancel all bets placed with incorrect odds or placed after the event has started. The Players are responsible for any damages caused to the Betting Company by deliberately taking advantage of technical or administrative errors in monetary transactions.

2.23. Bets made on a certain period or outcome made after results or outcomes are known (for example bets on first half in football made between first and second half) are to be refunded.


3. MAIN TYPES OF BETS

The following types of bets differ: "single", "multibet" and "system".

  • Single – a bet in which it is required to guess the outcome of just one event. Single bets are accepted for any event in a line. The winnings on single bets are equal to the amount of the bet multiplied by the winning coefficient.
  • Multibet - a bet in which it is required to guess the outcome of more than one event. Several independent events may be combined into a multibet. The multibet bet loses when any of the combined matches loses. Interrelated events are not included in the "Multibet", unless a special combined price is offered. Incorrect combining of such events into a multibet bet results in such events being excluded from the multibet. In particular, bets on a match (odds or total) and bets on the list of this match (periods, corners, points scored by players and so forth) are considered interrelated events. It is not allowed to include different events and markets from the same match in “multibets” and “systems” even if they are not interconnected directly. If any events pertaining to a given match were included in a "multibet" or "system" bet, this bet will be refunded even if the computer program for accepting bets did not block this bet. The winning coefficient is equal to the product of the winning coefficients of the events combined into the multibet.
  • System - this is all possible combinations of "multibet" events equal in number, chosen from several events named by the player. “System” winnings are counted as a sum of “multibet” winnings, which are in the system bet. Final odds for winnings on all classified betting forms are met by making individual selection requirements (hitting the spread on the handicap of total etc.), postponement of the event or the transfer of the event to another date. In these events the odds for winnings are "1" unless re-scheduled within time span allowed for under these rules.

4. SETTLEMENT & MARKETS

4.1. The Betting Company is doing its best to provide a clear description of each Market, so that the client has no confusion on the offer. It is the client’s responsibility to make sure that he/she knows on what he/she is wagering upon. The Betting Company will not accept any complaint based on misinterpretation by the client unless the bet has been incorrectly resulted.

4.2. An Event result will be determined according to the time of game specified within these rules, unless otherwise specified in a line. The bet is winning if the outcome is predicted correctly.

4.3. The Betting Company will do its utmost to attain itself to information obtained first hand (during or exactly after the event has been concluded), through TV transmissions, streaming (web-based and through other sources) as well as official sites. Should this information be omitted from first hand viewing and/or official sources and/or there is an obvious error in the information included in the sources above, the settlement of the bet offer will be based on other public sources.

4.4. Push: In a market with only 2 possible alternatives (“2-way” or “Head to Head”) ending with equal means of result, bets will be void and the market is referred to as a “push”.

4.5. Dead Heat: In a market with 3 or more participants or alternatives (“3-way”, “Triple Head”, or “Outright Winner”), where 2 or more participants or alternatives ending with equal means of result, bets will be paid with the offered odds divided by the number of participants or alternatives ended equally.

4.6. MAIN MARKETS:

4.6.1. 1X2 or W/D/W - The 1X2 or Win/Draw/Win refers to the possible result of an event, football or other sport, which have three possible betting options for the final result in normal time duration of the match including injury time (if not otherwise stated). In case the market has no draw option, this is indicated as 12 or W/W.

4.6.2. Double Chance - A 'Double Chance' pick contains two of three possible outcomes such as 1X, X2 and 12 combining two alternatives and increases your chances of winning.

4.6.3. Handicap – is indicated by “1” for a first competitor and “2” for the second competitor in an event. A “TIE” alternative may be offered if the market is 3-way. The outcome of a handicap event takes account of the handicap line and is determined by adding the handicap line to the actual result. If the result obtained is in favour of the chosen alternative, the bet is considered to have won.

4.6.4. Totals or Over/Under - To win, it is necessary to guess if the number scored will be over or under the given total in the line or equal to this number (if a whole number where indicated in a 3-way bet). Only the goals hit into the opponent's net are counted when determining an individual total. In cases where a bet is placed on markets like "Total” or “Over/Under", it means total goals, points, games, runs, sets, wherever the score is that of goals, points, games, runs, sets, etc.

4.6.5. Outrights - In this wager, it is necessary to predict if the participant will win or reach a certain stage of a competition (Winner, Finalist, Quarter Finalist, or any Place) and is determined according to what place the participant will occupy or what stage (round) they reach in the competition. If the participant's reaching the next stage (round) is later cancelled for any reason, the cancellation is not considered for settlement, and payment will be made based on the results of the matches initially given and will not take account of any reversal made by authority or enquiry (unless a Stewards Enquiry within Horse/Greyhound Racing). In a wager to reach the next stage (round), the bet stands, even if, there is a change of venue, or a leg was cancelled the winner is deemed to be the participant reaching the next round. In the case of individual sport where an alternative opponent is given in a clear head-to-head (stated names) market it will be voided. Within a tournament placement or round prediction market, like player to reach a certain round, no allowance will be made for change of draw etc. The If none of the matches took place, bets will be voided and the winning coefficient set to "1" for such bets. If the participant announced in the competition cannot complete his participation in it for some reason (injury etc), the bets on the result of this participant are considered valid unless the competitor did not start the event.

4.6.6. Correct Score - You predict the exact result or score of the game.

4.6.7. First (Next) team to score - A bet on which team will be the first (next) to score in the game.

4.6.8. Both Teams to score - A bet on which you must predict whether both teams will score goals or not. If one team scores one or more goals and the other team doesn’t score any goals, the bet is considered to be a losing bet.

4.6.9. Total Odd/Even - A bet on whether the total number of goals at the end of a game will be an odd number or an even number. The total number of goals is calculated by adding up the goals scored by both teams.

4.7 In cases where the result (or specific market outcome) of an event cannot be verified from any reliable source within 24 hours of the completion of the event, the event/market will be settled as a winner at odds/price of 1.00.


5. THE CONCEPT OF A HELD EVENT

5.1. An event is considered held if it is conducted completely.

5.2. When an event has begun, but was interrupted or abandoned for any reason at any point;

5.2.1. All markets already determined by events will be paid as winners; for example, if the game was abandoned at 2-1 and the player bet over 2.5 goals, the bet will be considered a winner.

5.2.2. All non-determined markets in both pre-match and live betting are kept pending until 24 hours after our published kick off time in which case all bets on non-determined markets on the match will be settled as winners at odds/price of 1.00. And where the event is resumed, they are kept pending from the point and the score of the interruption (or re-start). It will be settled on the result if normal time is played. If not played at the same venue or the correct time, then all markets on the match will be settled as winners at odds/price of 1.00.

5.2.3 If an event is postponed before the start, all bets will be voided unless the event is not due to be played the following calendar day (local time) and at the same venue. Local time is taken to be the time at the venue and not the time within the jurisdiction where the Client is situated. This does not apply to tournaments where the order of play has been rescheduled. For example, if a tennis match is scheduled for 17th July, but is not started until 19th July because the previous scheduled games have been delayed, bets on this event will stand.

5.3. If the actual result of an event is paid following an official announcement, then any change due to protest, doping etc. is not taken into consideration. For example, on sports like Formula 1, we pay on the podium finish, whereas in Athletics, we pay on the initial result. The Betting Company makes every effort to always pay out on the actual result, avoiding mistakes made by official or authorized sources.


6. FINANCIAL LIMITATIONS

6.1. Minimum stake for wagering is the equivalent to 1 ZMW in the betting account currency for all events.

6.2. The maximum wagering stake for each event depends on the event and the sport. The maximum stake will be defined by the Betting Company individually for each event and wagering form and can be changed without giving written notice. The Betting Company reserves the right to limit the maximum stake for certain events, like changing the betting limits for individual clients, without prior notice.

6.3. Maximum payout for one client per day is equivalent to 800,000 ZMW or equivalent in the betting account currency. The day is defined in between 00:00 GMT to 23:59 GMT.

6.4. Where bets have been placed on different days, the maximum amount that can be won in one day's betting is determined by the day on which the final event on each bet is resolved, rather than the day on which each individual bet is placed.

6.5. A player can only withdraw winnings from the account. A player must bet the entire amount of deposits before being eligible for a withdrawal. Any withdrawal requests submitted before having placed bets for the entire amount of deposits will be rejected.


7. PAYMENT OF WINNINGS

7.1. The Betting Company makes calculations according to the initially recognized result. Subsequent disqualifications and cancellations do not affect the calculation.

7.2. The amount of payout is equal to the bet, multiplied by the established odds.

7.3. Winnings are transferred to a Player’s gaming account after bets are settled. Payments will be credited to the customer’s account in 1 to 3 days, depending on payment method being used.

7.4. Customers should immediately notify the Betting Company if they notice any amounts incorrectly credited to their accounts. Otherwise all subsequent winnings directly or indirectly derived from that error will be considered invalid and should be returned to the Betting Company.

7.5. If a Player’s account balance becomes negative as a result of the recalculation of incorrectly settled bets, the account will be blocked up to the time when the player makes a deposit that is equal or greater to the negative account balance. Otherwise, the Betting Company reserves the right to suspend this account.

7.6. Players using e-payments systems have to make sure that they are using an e-wallet registered to their own name. Withdrawal requests to the e-wallets registered to other names will be declined.

7.7. All transaction fees are to be paid by the sender and will be deducted from the amount transferred unless otherwise specified.

7.8. The Player further agrees not to make any charge-backs, reversals or otherwise cancel any deposits into his/her Account, and in any such event to refund and compensate the Betting Company for such unpaid deposits including any expenses incurred by the Betting Company in the process of collecting his/her deposit. For the avoidance of doubt, the Player’s Account shall not be used by the player as a bank account and, should we become aware of deposits into and withdrawals from his/her Account without commensurate betting or gaming activity, the Betting Company reserve the right to deduct an administration charge (whether or not the Betting Company close or suspend the account).


8. BET REFUNDS

8.1. Bets are refunded if:

  • the bet is made after the start of the match;
  • participants in the match are erroneously indicated;
  • Home and Away teams are specified incorrectly (i.e. team which is an Away team is shown first in a line (2.5.);
  • the winning coefficient is 1;
  • first place in a competition is shared by several participants;
  • a match is considered not held according to the current Rules;
  • one of the competitors has suffered a technical defeat;
  • a match is postponed more than one day (other than tennis matches);
  • if a tennis match does not meet its natural conclusion;
  • a bet is made on handicaps and the odds are not corresponding to those of the established "line";
  • one or several of the matches of a round are interrupted, not completed or not held. Bets on the overall statistics of the round are to be refunded.

Please note: if the bet has been concluded by actual play, then it will be paid. The full rules for each sport give more details on bet settlement and take precedence.


9. RULES BY SPORTS

SPORT A – Z

OTHER

Any sports or markets that are not listed will be settled in accordance with the official competition procedures and results.

AMERICAN FOOTBALL

General
Bets will be settled on the official final result including overtime.

Level Scores
If the scores are level at the end of normal time and overtime is not played and no draw option was offered then all bets on the winner of the game will be refunded. Bets on other markets will be settled in accordance with the match result.

BASEBALL

General
Bets will be settled on the official final result including overtime. For the bet to have action 8 ½ innings must be completed unless it is a 7-innings match, as part of a double header, where 6 ½ innings must be completed.

Pitcher
In the event of a change of pitcher (or any other member of the playing staff), all bets will stand unless the name of the pitcher (or player) has been included in the team name.

BASKETBALL

General
Bets will be settled on the official final result including overtime.

Best Finishing Position / Stage of Elimination
When teams are eliminated at the same stage of a tournament, the highest official ranking (provided by the tournament governing body) will be used for settlement. Bets will be refunded when teams are eliminated at the same stage and no ranking is available to distinguish settlement.

Level Scores
If the scores are level at the end of normal time and overtime is not played and no draw option was offered then all bets on the winner of the game will be refunded. Bets on other markets will be settled in accordance with the match result.

Overtime
Fourth quarter and second half markets do not include overtime.

Player Specials
Unless otherwise stated, player specials will be refunded if the player doesn’t take any active part in the match.

Play-Offs
In a two-legged play off event, the first match can end in a draw with no overtime played. In this case the two way match winner market will be refunded and markets that are determined will be settled in accordance with the result. If the aggregate scores are level after normal time in the second leg then overtime will be played. Bets on the second leg will then be settled in accordance with the result of the match after overtime. It is possible for this to then end in a draw and in this case the two way match winner market will be refunded and markets that are determined will be settled in accordance with the result.

BOXING, MMA/UFC

General
Bets will be refunded of one of the competitors does not take part.

No contest / draw
Bets will be refunded if the fight ends in a draw and no draw option was offered.

Rounds
Bets will be refunded if the number of scheduled rounds is changed for any reason. If any competitor retires or is disqualified between rounds then the fight will be determined to have ended at the end of the previous round.

Additional - UFC

Method of victory
A ‘knock-out’ / ‘technical knock-out’ includes the following scenarios –
- Referee stoppage while fighter is standing
- Referee stoppage while fighter is on the canvas
- Stoppage by doctor
- Stoppage by corner
- Fighter retires due to injury
A ‘submission’ includes the following scenarios -
- Referee stoppage due to tap out
- Referee stoppage due to technical submission
- Fighter verbal submission (includes verbal submission due to strikes)

Stats betting
Stats betting will always be settled according to www.fightmetric.com, the official statistics provider for UFC.

ENHANCED SPECIALS

Bets on multiple selections that are all stated in the bet description.

FOOTBALL

General
Bets will be settled on the official final result for the scheduled 90 minutes of play inclusive of added time unless otherwise stated. This does not include time allocated for extra-time or a penalty shootout.

Cards
Cards (yellow and red) are counted for any player participating in the match. Cards are not counted for players, backroom staff and other team members who are not participating in the match at the time of the incident. Cards shown at half-time to players who are participating at the time of the incident count. Cards issued after the final whistle do not count. Yellow card counts as 1, red card counts as 2. Second yellows are ignored for settlement purposes (ie. maximum card count per player is 3). If more than one player is shown a card after the same incident then the first player to be shown a card will be deemed as the first player to be shown a card in that incident. Both yellow and red cards count in the first and last card markets.

Corners
Bets will be settled on corners that are officially awarded by the referee. Corners awarded but not taken do not count. Bets will be settled on the actual time that the corner is taken and not when it is awarded. In the event of a corner having to be retaken then only one corner will be counted.

Correct score
A bet on the score at the end of normal time.

Extra time
Bets placed on extra-time and penalty shootout markets will be settled upon the official statistics of those periods.

Goalscorers
First and last goalscorer – Bets will be refunded if the selected player does not take part in the match or enters the pitch after the first goal has been scored.
Anytime goalscorer - Bets will be refunded if the selected player does not take part in the match.
Scorecast – A bet on the first or last goalscorer and the correct score in the match. Bets will go onto the correct score if the selected player does not take part in the match or enters the pitch after the first goal has been scored.
To score 2 or more goals / to score a hat-trick – Bets will be refunded if the selected player does not take part in the match.
Goalscorer match bets – Bets will be refunded if either one or both players don’t start the match.
Top goalscorer (tournament) - Goals scored in extra time count. Goals scored in a penalty shootout do not count.
Own goals do not count in any goalscorer market, therefore first goalscorer bets will still be applicable if the first goal is an own goal. This also applies to the last goalscorer market. Subsequent amendments to goalscorers by official bodies do not count.

Handicaps
Bets will be settled by adding the handicap to the final match score. Bets will be refunded on two way handicaps if the scores are equal after the calculation.

Next permanent manager
A bet on the next permanent manager to be appointed to the club. Managers who are appointed on a temporary or interim basis do not count for this market unless the Manager is then appointed on a full-time basis.

Player Specials
Unless otherwise stated, player match specials will be refunded if the player doesn’t start the match.

Qualification
Bets on teams to qualify to the next stage of a competition will be settled as the team who wins qualification through the match or matches played. Bets will be refunded if either team are disqualified before or during the event. Any subsequent disqualification or a decision by the authorities to reply a match or matches does not count.

Season specials
Bets will be settled on the final positions at the conclusion of the season. Subsequent amendments to league positions do not count. Bets will be refunded if a team is disqualified or removed from the league prior to the start of the season. If two teams are level at the end of the season the official tournament rules will be used to deem the winner.

Tournament awards
Bets on awards that are created by the organisers of specific tournaments will be settled with the result from the official organising authority.

Best finishing position
The highest official ranking (provided by the tournament governing body) will be used for settlement except when teams are eliminated at the same stage and no ranking is available to distinguish settlement - in which case bets will be void.
Other match markets
To win from behind – A bet on the selected team to come back from a losing position and win the match.
Winning margin – A bet on the margin of goals by which the winning team win the match.
To win both halves – A bet on the selected team to win both the first half and the second half of the match.
Ball possession - A bet on the amount of time each team has with the ball in their possession. Bets will be refunded in the case of equal possession.
Offsides - A bet referring to each time a team are judged to be offside. This is counted as such only when the match official stops play and awards a free-kick for an offside. Bets will be refunded in head to head markets when the offside count is equal.
Free kicks - A bet referring to each time the referee awards a direct or indirect free-kick to a team because of an infringement. In the case that a free kick must be retaken then only one will count. Bets will be refunded in head to head markets when the free kick count is equal and no draw price was given.
Total passes per player - A bet referring to the amount of times a player passes the ball to a team mate. Only completed passes apply.
Additional time - A bet on the amount of additional time that is scheduled at the end of the standard 90 minute period as displayed by the fourth official. The extra time period does not count.
Shots on target - A bet on the amount of shots on target by the said team. Shots on target are attempts at goal that are either scored or that would have entered the goal had they not been blocked by another player, official or object.
Highest scoring half – A bet on whether the designated first half or second half of the match will produce the most goals.
Man of the match – A bet on the player to be awarded the man of the match award from the official organising authority.
Team goals – A bet on the number of goals that the team score in the match.
Odd/Even – A bet on the final number of the bet subject being odd or even.

Matches not played over 2 x 45 minute halves will be voided

FUTSAL

General
Bets will be settled on the official final result of regular time.

GOLF

General
Dead heat rules apply in a two way market.

Head to Head
Bets will stand provided both participants play at least one shot in that round (for round head to heads) or that tournament (for tournament head to heads). If either golfer fails to complete all rounds, the winning golfer is the one who has the higher finishing position.

Outrights
If the length of the event is changed, all outright bets will stand according to the official result. Bets will be refunded if there is no official result.

HANDBALL

General
Bets will be settled on the official final result of regular time.

ICE HOCKEY

General
Bets will be settled on the official result after regular time. For match price if a 1X2 is only settled upon overtime but a 12 market will include overtime and/or shootout. If overtime is not played any bets on 12 market will be refunded in the event of a draw.

MOTORSPORTS

General
Bets will be settled according to the official result after the race. Subsequent disqualifications or appeals do not count. Participation in any warm up lap is considered as participation in the actual race.

Head to Head
Bets will be refunded if both competitors exit the race on the same lap. If one or both competitors fail to participate in the race, bets will be refunded.

Retirement (First to Retire from race)
Bets will be refunded if all of the competitors complete the race without retirement.

NON SPORTS – POLITICS/SPECIAL BETTING/TV

General
Bets will stand on competitors who fail to participate in the competition. Dead heat rules apply when there are two or more winners in a competition. Bets will be settled according to the initial official result. Subsequent disqualifications or appeals do not count.

OLYMPICS

General
All Olympic events will be settled on the official podium positions. Participants awarded gold, silver and bronze will be settled as first, second and third respectively. Subsequent disqualifications or appeals do not count.

TENNIS

Singles/Doubles
In the event of a match starting but not being completed then all bets will be void unless after the start of the match a player retires or is disqualified in which case the player/team progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.

Held Event
A tennis match must reach its full natural conclusion to be considered completed and for settlement. If not, bets will be voided unless:
A tennis match is considered a held event unless the match is interrupted and is scheduled to be resumed. Determined markets include where the outcome of the market can only be one selection, for example:
- If a match is abandoned at score 4-4 bets on over/under 9.5 games or fewer in the set are settled as winners/losers, as the set would have at least 10 games.
- If a match is abandoned at the score of 6-4, 4-4, bets on Over/Under 19.5 games or fewer in the match are settled as winners/losers, as the match would have had at least 20 games.

Team Events
In team competitions where one or several participants of any of any team are replaced for any reason bets stand.

Tie-break
Tie-break games will be counted as one game for the purposes of total games bets. If the set has reached 6-6 but the tie-break is not played, bets on a tie break to be played will be settled as winning bets unless there is no tie-break schedules for that set. This also applies to super tiebreaks in the third set of a doubles match. The super tie-break is counted as one game for the purposes of total games and handicap games markets.

VOLLEYBALL

Golden Set
For competitions where two legged ties have a Golden Set to decide which team progresses (in the event of the tie being tied in matches won), then for settlement purposes the Golden Set does not count.
To Qualify will be settled on the team progressing to the next round of the specified competition, and includes the outcome of a Golden Set if played.
For competitions where two legged ties have a Golden Set to decide which team progresses (in the event of the tie being tied in matches won), then for settlement purposes the Golden Set does not count, with the exception of the following markets:-
Tie Winner (Golden Set only counts if played)/Golden Set Total/Golden Set Handicap/ Golden Set Odd/Even/Golden Set Extra Points/Golden Set Race To 5-10/ Golden Set Lead After 10-20/Golden Set Winning Margin/Golden Set Correct Score

Player Specials
Unless otherwise stated, player specials will be refunded if the player doesn’t take any active part in the match.


APPENDIX 1

When gathering results, "Betting Company" takes into account information obtained from the following Internet sites:
American football http://www.nfl.com/
Basketball, Euroleague http://www.euroleague.net/
Basketball. ULEB Cup http://www.ulebcup.com/
Basketball. NBA http://www.nba.com/
Basketball. Championship of Greece http://www.esake.gr/
Basketball. Championship of Spain http://www.acb.com/
Basketball. Championship of Italy http://www.legabasket.it/
Basketball. Championship of Russia http://www.basket.ru/
Basketball. Championship of France http://www.basketpro.com/
Baseball http://www.mlb.com/
Biathlon http://www.biathlonword.com/
Volleyball http://www.fivb.ch/
Handball http://www.eurohandball.com/
Athletics http://www.iaaf.org/
Tennis Tournament, ATP and Challengers series http://www.atptennis.com/
Tennis. WTA tournament http://www.wtatour.com/
Formula 1 http://www.formula1.com/
Soccer. Championship of Europe and Eurocup http://www.uefa.com/
Soccer. Championship of England http://www.skysports.com/
Soccer. Championship of Germany http://www.bundesliga.de/
Soccer. Championship of Spain http://www.marca.com/
Soccer. Championship of Italy http://www.gazzetta.it/
Soccer. Championship of the World http://www.fifa.com/
Soccer. Championship of Russia http://www.rfpl.org/
Hockey. NHL http://www.nhl.com/
Hockey. Championship of Germany http://www.del.org/
Hockey. Championship of the World http://www.iihf.com/
Hockey. Championship of Russia http://www.phl.ru/
Hockey. Championship of Finland http://www.sm-liiga.fi/
Hockey. Championship of Czech Republic http://www.czech-tv.cz/teletext/
Hockey. Championship of Switzerland http://www.sehv.ch/
Hockey. Championship of Sweden http://www.swehockey.se/
Ball Hockey. Russia http://www.rusbandy.ru/

APPENDIX 2

Single bet is a bet in which it is required to predict the outcome of only one event. The winnings of the single bet are equal to the stake of the bet multiplied by the odds on the event. You can make the single bet on any event. The winning amount is calculated by multiplication of the odd with a bet amount.

Example for Single Bets

Win1/Draw/Win2

90 minutes Home Draw Away
Chelsea – Liverpool 1.60 3.50 5.70

Let’s say a bet of 100 ZMW is placed for DRAW in the game above. Odd for DRAW is 3.5. So if a player wins he will get 350 ZMW (100 x 3.5)

If this bets will win, then player will get 350 ZMW.


A multiple bet is a bet in which it is required to predict the outcomes of more than one event simultaneously (the maximum number of the events in a multiple bet is 35. If only one event in the multiple bet is predicted incorrectly, the whole bet is considered to be lost. It is possible to combine in one combination bet events from various sports. Multiple bets are not accepted when the outcome of one part of the bet contributes to the outcome of another (in such case the event with the biggest odd will be used for calculations, and the rest of depending events will be considered to be with odds 1.0). The odds of a multiple bet are calculated as the product of the odds of all of the events included in the bet. The winnings of the multiple bet are equal to the stake of the bet multiplied by the odds of the multiple bet. The overall odd (coefficient) for a Multiple bet is not limited.

Example for multiple bets

Win1/Draw/Win2

90 minutes Home Draw Away
Chelsea – Liverpool 1.60 3.50 5.70
Man U – Real Madrid 1.20 2.50 1.50
Inter – Barcelona 1.70 3.00 1.60

Let’s say a bet of 100 ZMW is places for Chelsea – Liverpool to DRAW, Man U – Real Madrid, Man U to WIN, Inter – Barcelona, Inter to WIN. Odds will be multiplied 3.50 x 1.20 x 1.70 = 7.14
If this bets wins then money will be 100 ZMW x 7.14 = 714 ZMW

If this bets will win, then player will get 714 ZMW.


A system bet is a full combination of Multiple bets of the given size with events from a predefined number of events. Each combination in the system is calculated as a separate multiple bet. The maximum number of events in a system bet is 14, which allows for a maximum of 25,000 combinations.

Example of 2/3 system bet

Win1/Draw/Win2

90 minutes Home Draw Away
Chelsea – Liverpool 1.60 3.50 5.70
Man U – Real Madrid 1.20 2.50 1.50
Inter – Barcelona 1.70 3.00 1.60

Let’s say a bet of 90 ZMW is places for Chelsea – Liverpool to DRAW, Man U – Real Madrid Man U to WIN, Inter – Barcelona, Inter to WIN.
It means player is placing 3 multiple bets with 2 possible outcomes in each:

No A system bet Coefficient Win
1 Chelsea – Liverpool
Man U – Real Madrid
3.50 x 1.20 = 4.20 4.20 x 30 = 126 ZMW
2 Chelsea – Liverpool
Inter – Barcelona
3.50 x 1.70 = 5.95 5.95 x 30 = 178.5 ZMW
3 Man U – Real Madrid
Inter – Barcelona
1.20 x 1.70 = 2.04 2.04 x 30 = 61.2 ZMW

If these bets will win, then player will get 365.7 ZMW

Example of 2/4 system bet

Win1/Draw/Win2

90 minutes Home Draw Away
Chelsea – Liverpool 1.60 3.50 5.70
Man U – Real Madrid 1.20 2.50 1.50

Handicap

90 minutes Home Away
Inter – Barcelona (-2.0) 1.50 (+2.0) 2.30

To Win

To Win Winner 1 Winner 2
R. Nadal – R.Federer 1.60 2.60

Let’s say a bet of 120 ZMW is placed for: Chelsea – Liverpool to DRAW, Man U – Real Madrid Man U to WIN, Inter to Win with handicap, and R.Nadal to WIN
It means the player is placing 6 multiple bets with 2 possible outcomes in each:

No A system bet Coefficient Win
1 Chelsea – Liverpool
Man U – Real Madrid
3.50 x 1.20 = 4.20 4.20 x 20 = 84 ZMW
2 Chelsea – Liverpool
Inter – Barcelona
3.50 x 1.50 = 5.25 5.25 x 20 = 105 ZMW
3 Chelsea – Liverpool
R. Nadal – R.Federer
3.50 x 1.60 = 5.60 5.60 x 20 = 112 ZMW
4 Man U – Real Madrid
Inter – Barcelona
1.20 x 1.50 = 1.80 1.80 x 20 = 36 ZMW
5 Man U – Real Madrid
R. Nadal – R.Federer
1.20 x 1.60 = 1.92 1.92 x 20 = 38.4 ZMW
6 Inter – Barcelona
R. Nadal – R.Federer
1.50 x 1.60 = 2.40 2.40 x 20 = 48 ZMW

If these bets will win, player will get 423.4 ZMW