The Castlebet player logs into his Castlebet account on the website and clciks the "Withdraw" option from the player menu.

Player enters the amount he wishes to withdraw (Minimum: 10 ZMW/  Maximum per withdraw: 10,000 ZMW).

Player enters his Castlebet Login PIN/password to confirm the details and clicks WITHDRAW.

After submitting the withdrawal request, the amount withdrawn is reserved immediately from the player's Castlebet balance for processing.

The Castlebet team swiftly check the payment and make the payment to the player's mobile money account, which usually reflects within 0-15 minutes.

[In the unlikely event the withdrawal is rejected for payout for any reason, (for example because the player has not yet bet the full amount they have deposited) in this case then payment will not be processed and the funds will be returned to the player's Castlebet balance.]

You can withdraw the full balance in your account at any time providing you have bet the full amount of your previous deposits.

If you deposit 10 ZMW, you must bet at least 10 ZMW before withdrawing.

If you try to withdraw before betting the amount you have deposited, your request will be rejected and the money will instead be returned to your Castlebet betting account to play before allowing a withdrawal.

Castlebet offers players 1 FREE withdrawal every 24 hours.

You will be charged 1 ZMW for each withdrawal if it less than 24 hours since your last withdraw.

Withdrawals are not automatic and are verified at random by the Castlebet team before processing.

Typical withdrawal times range between 0 minutes - 15 minutes.

If you have waited more than 15 minutes for your withdrawal request to be processed and you need the funds urgently, please Contact the Castlebet Team for help.

Withdrawals are not automatic and are verified by the Castlebet team before processing.

The most common reason for withdrawals to be rejected is that the player failed to bet the money they deposited previously.

However withdrawals may be rejected in other unusual situations such as due to a security issue to protect your money.

Click here to contact the Castlebet team if your withdraw request was rejected after betting the full amount of previous deposits.

The minimum withdrawal amount is 10 ZMW.

The maximum withdraw amount is 10,000 ZMW.

Larger withdrawals will be processed in multiple transactions.

The minimum amount you can withdraw is 10 ZMW

The maximum amount you can withdraw is 10,000 ZMW.

Larger winnings will be paid out to customers in multiple transactions.

Castlebet offers players 1 FREE withdrawal every 24 hours.

Your first withdrawal will always be FREE.

To avoid incurring any charges, we recommend waiting at least 24 hours before requesting your next withdrawal. This will ensure all you withdraws are 100% FREE.

You will be charged 1 ZMW for each withdrawal if it less than 24 hours since your previous withdraw.